We Assure You Cost Effective Customer Services Team And Back Office Support – 24/7
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Access The World of Talents Throgh - 'ANRA'
Quality Of Work Does Not Stop At Competence But Goes Beyond Client’s Expectations
ANRA Communication stands out as the premier Customer Care Service Provider and Back Office Support based in Abu Dhabi – UAE, experiencing unparalleled growth. Our primary objective at ANRA is to fortify the synergy between our services and the discerning needs of our clients.
As a seasoned organization boasting an extensive history in customer care and back office support, both our founders and management team possess profound expertise in establishing and managing international outsourced contact centres. Our proactive approach ensures that we remain at the forefront, providing solutions and support that seamlessly align with the dynamic requirements of today’s evolving market.
Together we were able to combine this knowledge and worldwide best practices to create an expert multilingual omnichannel organization, which perfectly understands your needs. We are driven by Customer Satisfaction (CSAT), First Contact Resolution (FCR), Service Level Agreements (SLAs) and other Key Performance Indicators (KPI). We clearly understand the different cultural aspects of our business, and we are also able to find the best solution for you: the right agents, with the right skills, in the right place, at the right cost.
